Privacy Policy

This Privacy Policy describes how Jadeed Fashion (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Information We Collect

When you interact with our store, we may collect the following types of information:

  • Personal information such as your name, email address, phone number, and shipping address.
  • Order details including purchased items and customisation preferences.
  • Measurement data provided for made-to-order garments.
  • Payment information processed securely via third-party payment providers (we do not store card details).
  • Technical data such as IP address, browser type, device information, and browsing behaviour.

How We Collect Your Information

We collect your information when you:

  • Place an order on our website.
  • Fill out forms (including measurement inputs).
  • Contact us via email or other communication channels.
  • Browse our website (through cookies and analytics tools).

How We Use Your Information

Your information is used to:

  • Process and fulfil your orders.
  • Provide customer support and respond to enquiries.
  • Send order confirmations, updates, and essential communications.
  • Improve our website, services, and customer experience.
  • Prevent fraud and ensure security.
  • Comply with legal and regulatory obligations.

Measurement Data

As a made-to-measure brand, we collect sizing and measurement information provided by you. This data is used strictly for garment production and order fulfilment and is not used for any unrelated purpose.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • To fulfil a contract (processing your order).
  • Legitimate business interests (improving services and preventing fraud).
  • Compliance with legal obligations.
  • Your consent (for optional communications, where applicable).

Sharing Your Information

We may share your information with trusted third parties to operate our business, including:

  • Shopify, our e-commerce platform provider.
  • Payment providers for secure transaction processing.
  • Shipping and logistics partners for domestic and international deliveries.
  • Analytics and website performance tools.

Some of these service providers may process your data outside of your country of residence. We take appropriate measures to ensure your data is protected in accordance with applicable laws.

We do not sell or rent your personal data to third parties.

International Data Transfers

Your information may be transferred to and processed in countries outside your own. Where this occurs, we ensure appropriate safeguards are in place to protect your data.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and improve our services.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Data Retention

We retain your personal information only for as long as necessary to fulfil orders, provide services, and comply with legal obligations.

Your Rights

If you are located in the United Kingdom, European Economic Area (EEA), or other applicable jurisdictions, you may have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Restrict or object to certain processing activities.
  • Withdraw consent where applicable.

Security

We implement appropriate technical and organisational measures to protect your personal data. However, no method of transmission over the internet is completely secure.

AI-Generated Content

Some visual and creative assets on this website may be generated or enhanced using artificial intelligence technologies. These are used solely for presentation and marketing purposes and do not affect product quality or how your personal data is handled.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.

Contact

If you have any questions about this Privacy Policy or your personal data, please contact:

support@jadeedfashion.com